Use the official customer portal to apply and verify eligibility, then use the homeowner checklist below to prepare the required documents. When you’re ready, request an estimate for a heat pump upgrade.
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Customer portal Eligibility & AMI Max rebates Application checklistStart with eligibility in the official portal, then prepare your documents using the checklist. Your rebate amount depends on your household income compared to your county’s Area Median Income (AMI).
Official Program Page
Need help with the application?
Phone: 866-336-0016
Email: COenergyrebates@guidehouse.com
Hours: Mon–Fri, 9:00 AM–5:00 PM MT
Who Can Use the HEAR Program?
The HEAR Program will be available to low- and moderate-income households for high-efficiency electric appliances and other eligible upgrades in:
- Single-family homes
- Apartments
- Condos
- Manufactured/mobile homes
Owners and operators of multifamily buildings smaller than 50,000 square feet may also qualify for per-unit HEAR rebates.
Income-Based Rebate Levels
| Income Level | HEAR Rebate Amount |
|---|---|
| Below 80% AMI |
100% of qualified project cost (up to the HEAR maximum rebate amounts) |
| 80% – 150% AMI |
50% of qualified project cost (up to the HEAR maximum rebate amounts) |
Important Notes
- Households larger than 8 people: contact the Help Center at 866-336-0016 or COenergyrebates@guidehouse.com to confirm your income limit.
- Multifamily buildings: at least 50% of households in the building must meet the income requirements to qualify.
AMI (Area Median Income)
AMI varies by county and household size. If your income falls below 80% AMI, rebates may cover up to 100% of qualified costs (up to program maximums). Between 80% and 150% AMI, rebates may cover 50% of qualified costs (up to maximums).
Eligible HEAR Upgrades & Maximum Rebates
The following upgrades are eligible for the HEAR Program. Note: all upgrades must be ENERGY STAR® certified.
| Eligible Upgrade | HEAR Maximum Rebate Amount (Per Household/Unit) |
|---|---|
| Heat pump water heater | $1,750 |
| Cold climate heat pump for space heating and cooling | $8,000 |
| Heat pump for space heating and cooling | $3,000 |
| Electric stove, cooktop, range, or oven | $840 |
| Electric load service center (electric panel) | $4,000 |
| Insulation, air sealing, and ventilation | $1,600 |
| Electric wiring | $2,500 |
| Total maximum rebate | $14,000 |
What “ENERGY STAR® Certified” Means
HEAR requires eligible upgrades to be ENERGY STAR® certified. If you’re unsure whether a specific product qualifies, check ENERGY STAR resources or confirm within the program portal guidance before purchase/installation.
Planning a Heat Pump?
We can help you size the system correctly, pick the right zones, and build a clear scope aligned with your home’s comfort goals.
Homeowner Application Checklist
To complete your online application for the Colorado Home Energy Rebate Program, you must upload the following: Photo ID, proof you own the property, proof you live at the property, and proof of household income (for income-qualified rebate amounts).
All applicants must upload a copy of a valid (not expired) photo ID.
- State driver’s license
- State ID card
- U.S. passport book or card
- U.S. permanent residency card
- Native American Tribal document
- U.S. Common Access Card (CAC)
- U.S. Coast Guard Merchant Mariner Card (MMC)
Upload one accepted document. The name and address must match your application.
- Property deed
- Property tax bill/statement/record (current tax year)
- Current homeowner’s insurance policy or premium bill
- HUD-1 Settlement Statement
- Will/affidavit/heirship + death certificate naming the owner
- Mortgage/escrow statement or payment coupon (past 3 months)
Upload one accepted document. The name and address must match your application.
- Utility bill (past 3 months): water, gas, delivered fuel, sewer, cable, satellite, internet, phone, garbage, etc.
- USPS first-class mail (past 3 months) from a government agency, financial institution, or healthcare provider
- Motor vehicle info: current registration/title; current motor insurance policy/card
- Government-issued document (past 3 months): benefits letter, tax return/refund check, CO voter registration, jury summons, firearm license, USPS change-of-address confirmation, DD-214, unemployment benefits letter, pension/retirement benefits letter, Social Security benefits letter, worker’s compensation benefits letter
- Employer info (past 3 months): W-2 or 1099; wage statement/paystub
Choose one of the two options below to provide proof of qualifying household income.
Option 1: Approved Program Enrollment
Upload a valid benefit letter that proves someone in the household is currently enrolled. The name and address must match a household member in your application.
- Main programs: LEAP, Medicaid, SNAP
- Other programs: Head Start, Lifeline, FDPIR, NSLP (Free), HIP, SSI, Aid to the Blind (AB), AND, OAP
Option 2: Provide Income Documents
If no one is enrolled in the approved programs, upload income documents for each person in your household who is 18+.
- IRS Form 1040 (pages 1–2) from the most recent tax year
- All W-2s from the most recent tax year
- All 1099s from the most recent tax year
- Paystubs/wage statements: two consecutive from the past 2 months
- Cash income records: bank statements or payment apps (e.g., Zelle/Cash App) from the past 3 months
- Unemployment benefits letter (must show you are currently receiving benefits)
- Military/pension/retirement benefits letter (past 12 months; must show current enrollment)
- Social Security benefits letter (past 12 months; must show current enrollment)
- Alimony letter (past 12 months; must show current enrollment)
- Worker’s compensation benefits letter (past 12 months; must show current enrollment)
Need Help?
Phone: 866-3360016
Email: COenergyrebates@guidehouse.com
Hours: Mon–Fri, 9:00 AM–5:00 PM MT
Ready for a Heat Pump Estimate?
Once you’ve checked eligibility, we can help you plan the right heat pump solution for your home.
Prefer reading first? Use our heat pump guide: